IMPORTANT LEGAL INFORMATION: PLEASE READ THIS ENTIRE AGREEMENT CAREFULLY. IT SETS FORTH THE LEGALLY BINDING TERMS AND CONDITIONS FOR YOUR USE OF THE SERVICE AND THE GOODS AND SERVICES AVAILABLE FOR SALE THROUGH THE SERVICE.
THESE TERMS AFFECT YOUR LEGAL RIGHTS AND REQUIRE YOU TO RESOLVE ANY DISPUTES OR CLAIMS YOU HAVE AGAINST US THROUGH BINDING ARBITRATION. BY AGREEING TO THESE TERMS, YOU ALSO WAIVE THE ABILITY TO BRING CLAIMS AGAINST US IN COURT, TO HAVE ANY CLAIM HEARD BY A JUDGE OR JURY, AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN CLASS ACTIONS, CLASS ARBITRATIONS, OR ANY TYPE OF REPRESENTATIVE ACTIONS. IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT USE THE SITE.
THESE TERMS ALSO COVER YOUR AGREEMENT TO GRANT US RIGHTS TO YOUR CONTENT (AS DEFINED BELOW), OUR LIMITATION OF LIABILITY TO YOU AND, IF YOU CHOOSE TO PROVIDE US WITH YOUR PHONE NUMBER, YOUR AGREEMENT TO RECEIVE CALLS AND TEXT MESSAGES FROM US IN ACCORDANCE WITH APPLICABLE LAW.
1. OVERVIEW
These Terms of Service (the “Terms” or the “Agreement”) set forth the binding legal agreement between you and Sol de Janeiro USA, Inc. (“Sol de Janeiro”). These Terms govern your use of www.soldejaneiro.com and all the related websites, mobile apps, products, services and programs (including, the release of new tools, resources, features and/or services offered by Sol de Janeiro (collectively, the “Site”). The Site is operated by Sol de Janeiro, referred to throughout these Terms as “we”, “us” and “our.” Sol de Janeiro offers this Site, including all information, tools and services available from this Site to you conditioned upon your acceptance of these Terms.
Please read these Terms carefully before accessing or using our Site. By accessing the Site, including by viewing or purchasing products from us or any other transactions, communications or dealings with us, you engage in our “Services” and agree to be bound by these Terms including those additional terms and conditions and policies referenced herein and/or available by hyperlink on the Site. These Terms apply to all users of the Site, including without limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content, such as reviews and sweepstakes entries.
You agree to use the Site only for lawful, noncommercial purposes and in compliance with all international, federal, state and local laws. Except as expressly permitted in these Terms, you may not use, reproduce, distribute, reverse engineer, modify, copy, publish, display, transmit, adapt, frame, link, rent, lease, loan, sell, license or in any way exploit for profit the content of the Site. You may not use our Site for any illegal or unauthorized purpose nor may you, in the use of the Services, violate any laws in your jurisdiction (including but not limited to copyright or trademark laws).
If you do not agree to all the terms and conditions of this Agreement, then you should not use the Site or use any Services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.
Any new features or tools that we subsequently add to the Site also shall be subject to these Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms at any time by posting updates and/or changes on our Site. It is your responsibility to check this page periodically for updates and changes. Your continued use of or access to the Site following the posting of any changes constitutes your acceptance of changes to the Terms.
The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.
2. PRODUCTS, PRICING, PAYMENT AND PROMOTIONS
Certain products or services may be available exclusively online through the Site. Some products or services may be offered in limited quantities, for limited duration, at special pricing for a limited period time or may be designated as subject to exceptions to our return or exchange policy. We reserve the right to discontinue any product or service at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Site or Services or any products. Any offer for any product or service made on this Site is void where prohibited.
We endeavor to display on the Site as accurately as possible the colors and images of our products, but the display on your device may vary from the actual colors of the products. The Products displayed on the Site can be ordered and delivered only within the United States and Canada. See the Shipping Information section of the Site for more information. Merchandise displayed on our Site is available while supplies last. Third-Party Retailers may not offer the full range of our products.
Occasionally, we may offer promotions through emails, mailings, advertisements or social media. Once you sign up and agree to receive promotional materials from Sol de Janeiro, you will receive promotions and offers that may include special promotional codes and offers. Sign up for a SOL Passport account to ensure you receive these offers. By creating an account and joining the SOL Passport Rewards Program to earn points for shopping and engaging with us and our community, you confirm that you have read and agree to the Sol De Janeiro Terms of Service, Privacy Policy and Notice of Financial Incentive.
Please note that excessive abuse or misuse of promotional codes and other promotions may result in our cancellation of orders or items. In order to allow fair redemption and distribution of promotions to our registered account holders, we may restrict redemption to one per person, per household, per email, per IP address or per order for any reason. Promotional codes are limited in nature and may expire or discontinue with or without notice. Promotional codes may not be copied, sold, or otherwise shared. They are not redeemable for cash and are subject to cancellation or modification at any time for any reason.
3. ORDER ACCEPTANCE AND BILLING INFORMATION
Orders are subject to verification and acceptance before shipping. All billing information provided must be truthful and accurate. Providing any untruthful or inaccurate information constitutes a breach of these Terms and may result in our cancellation of your order. Prior to accepting an order, we reserve the right to request additional information from you to verify your identity and validate the billing information to process your order.
We reserve the right to refuse or cancel an order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified by our credit and fraud prevention department. If your order is canceled after your credit card (or other form of payment) has been charged, we will issue a credit to your credit card (or other applicable form of payment) in the amount of the charge. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. We may request a pre-authorization for some orders placed online with a credit or debit card. This pre-authorization will not be billed to you; however, your card issuer may hold this amount for a short period. Your card issuer determines the length of time the pre-authorization is held. We do this to ensure that the card details are still valid and that you have sufficient funds to complete the transaction.
You agree to pay for the item(s) in your order and acknowledge that you will be charged at the time your order is placed
The products and Services on the Site are intended for personal, non-commercial purposes only. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors. We reserve the right to refuse to fulfill orders if in our sole discretion we believe any purchases are intended for resale. Sol de Janeiro also reserves the right in its sole discretion to limit the quantity of merchandise purchased per person, per household, per email address, per IP address or per order for any reason. These restrictions may apply to orders placed by the same account, the same credit card, and also to orders that use the same billing, email, IP and/or shipping address. Whenever we determine in our sole discretion that such limits should be applied to an order you have placed, we may attempt to notify you by contacting the email and/or billing address/phone number you provided at the time the order was made.
Sol de Janeiro reserves the right to refuse or cancel any order for any reason, and we will endeavor to contact you if we cancel your order.:
If Sol de Janeiro declines your order, we will notify you at the email address you provided and ask you whether you would like to re-submit your order to purchase the merchandise on the correct terms once the information in the order is validated. If we do not receive a response from you within seven days, Sol de Janeiro may cancel the order.
By placing an order on our Site, you understand and agree that you are authorizing us or our third-party credit card processor or service provider to charge your card or other authorized payment method. For any product or service that you order on the Site, you agree to pay the applicable price (including any sales taxes, shipping and handling fees and surcharges) as of the time you submit the order. Your credit card or other form of payment submitted as part of the order process will be charged for the items you purchased.
You agree to provide current, complete, and accurate purchase and account information for all purchases made on our Site. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates so that we can complete your transactions and contact you as needed.
4. SOL PASSPORT REWARDS PROGRAM
Some features of the Site and Services may require you to create a customer account that registers you in our SOL Passport Rewards Program. The SOL Passport Rewards Program is our loyalty program that rewards you when you make purchases, post Reviews, engage with us on social media and even on your birthday. The SOL Passport Rewards Program is available only to customers in the United States.
By setting up a customer account in the SOL Passport Rewards Program, you will enjoy a number of benefits. We will email you with news and offers and send friendly cart reminders for incomplete purchases. Your status in the SOL Passport Rewards Program changes based on your annual spending with us, and full details are available in your account. You also can manage your subscriptions in your account. When you visit the Site and are signed into your account, we can recognize you and provide a better user experience.